Return policy & refund Policy

Commitment to Buyers

At techubiz.com, we make every effort to accurately represent our products and services to maximize their potential for our buyers. We are committed to providing high-quality products at affordable prices.

Product Key Delivery

• Delivery Method: Product Keys are currently delivered via email only.
• Processing Time: After your purchase is approved, we process your order, typically within 1 hour, but it may take up to 24 hours to deliver.
• Confirmation: Once your order is complete, we send a confirmation email with the Product Key to the email address provided during checkout.

Important Note:
Product Keys are considered “DIGITAL PRODUCTS.” Once delivered via email, they cannot be returned as they are not physical items that can be resold.

Warranty and Refund Policy

Warranty:

• All products come with a 1 year limited warranty .
• After the warranty period, replacements or refunds are not provided.

No Refund in the Following Cases:

1. The buyer places the wrong order without reading the complete product description, and the Product Key is already delivered.
2. The buyer is unable to download the software due to poor internet connectivity.
3. The buyer cannot download or install the software due to a lack of technical knowledge.
4. The Product Key fails to activate due to buyer-related issues, such as previously using a cracked tool for activation. In such cases:
   • Use Microsoft’s support tool to clean previous activations before attempting activation.
   • If the Product Key gets blocked due to cracked license usage, no warranty or refund will be provided.
5. Office 2016/2019/2021/2024 Pro Plus (Phone Activation):
   • Phone activation keys can be activated only onetime on the same device.
   • No further reactivation support, warranty, or refund is provided after three months.
6. Third-Party Domain Office 365 Accounts:
   • No refunds for forgotten passwords after the first password change.

Refund in the Following Cases:

1. If techubiz.com fails to deliver the Product Key via email, an automatic refund will be processed.
2. For third-party domain Office 365 accounts:
   • If the domain is not working or the subscription is disabled.
3. Any subscription account not working within 1 year (e.g., Lynda, Office 365, VPN, JetBrains, GitHub).

Important for Product Key Activation Issues:

• If the Product Key fails to activate, buyers must provide:
  • A full-screen screenshot showing the error window.
  • Current date and time.
  • Email this to support@techubiz.com.
• Buyers have 30 days from the date of purchase to report activation issues. After this period, no replacement key will be issued.

Refund Process and Timeline

• Processing Time: Refunds are initiated within 1-7 business days.
• Transfer Time: Once processed, refunds may take 2-14 business days to reflect in the buyer’s payment source, depending on their bank or service provider.

Additional Information for Buyers

Please keep your Product Key in a safe place after delivery. Once delivered, no refunds or cancellations are allowed. If you have any questions or need assistance, feel free to contact us at info.techubiz@gmail.com or via phone at 0769136424.

We thank you for choosing techubiz.com!